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Achieving Personal Effectiveness Through Positive Habits

Introduction

Do you wish you had more time to do the things you want? Would you like to learn how to handle stress better? Would you like to increase your current level of EQ? Do you want to learn how to create and maintain synergistic relationships with people around you? Do you want to consistently inculcate positive habits that would help you attain personal effectiveness?

This workshop is designed to help you inculcate and exercise positive habits in your life. The habits taught encompass both the private and public areas of your everyday life. Through attending the workshop, participants will learn critical skills and habits to help them achieve personal effectiveness. Skills such as learning how to manage difficult people, time management, empathy, EQ development, proactivity and collaboration will be covered.

Course Objectives

On completing this programme, participants will be able to:
• Understand what are the positive habits
• Learn the differences between proactivity and reactivity
• Understand the importance of having a personal mission statement and personal visioning
• Learn how to manage time and resources better
• Develop your EQ capabilities
• Learn how to think win-win
• Learn to empathize and better understand others
• Learn what it takes to synergize with others
• Understand what it takes to achieve balance in the 4 areas of life

Course Outline

DAY 1

• Overview of the Positive Habits to Personal Effectiveness

• Paradigm Shifts, Effectiveness Defined and the P & PC Balance

• Habit 1 - Taking Responsibility
- The Social Mirror
- Choice, Focus and Responsibility
- Proactive and Reactive Behaviour
- Using Proactive Language
- The Circle of Concern & The Circle of Influence

• Habit 2 - Personal Visioning
- Personal Mission statements
- Personal visioning
- Values and Principles
- What is the Centre of your life?
- Writing your personal mission statement

• Habit 3 - Managing Oneself
- The Time Management Matrix
- Differences between urgency and important activities
- Prioritizing
- Quadrant 2 challenges
- Living effectively in Quadrant 2

• Habit 4 - Maintaining Winning Relationships
- Abundance and Scarcity Mentality
- Collaboration
- The Outcome and Relationship Matrix
- Achieving win-win outcomes

• Role-plays and reinforcement of key learning
• Review and assessment
• Questions and Answers

Day 2

• More of this and less of that
- Recap of day one learning
- Preview of day two learning

• Habit 5 - The Power of Empathy
-Becoming an emphatic listener
-Social competencies in EQ development
-Identifying barriers to EQ
-Personal EQ assessment

• Habit 6 - Synergizing
-The power of synergizing
-Ingredients to encourage synergistic relationships
-The 3 Levels of Communication
-Valuing our differences
-Achieving synergy
-The 3rd alternative

• Habit 7 – A Balanced Lifestyle
- Understand what it means to sharpen the saw
- The 4 basic areas of achieving balance and renewal
- Synergy in renewal
- Achieving a balanced lifestyle

• Final Review and Assessment
• Questions and Answers

METHODOLOGY
Highly participative and interactive consisting of discussions, action-learning games, case- studies, practical work, critique sessions as well as team assignments

Trainer(s)

Mr James, Matthew

Matthew James has a combined seventeen years of experience in public relations, people development work, media relations and corporate training. He is a certified trainer by the Leadership Institute of America. Matthew is also a Fully Qualified and Accredited Administrator of the MBTI and DISC profiling instruments.

Matthew started out with the Singapore Economic Development Board as a public relations practitioner with the agency and spent five years there, involved heavily in corporate communications and media relations work. Through his active involvement in consultancy and training, he has garnered essential knowledge and extensive training experience in the areas of communication and interpersonal skills, teambuilding dynamics, personality profiling, time and stress management, customer communications, presentation skills as well as media relations.

To date he has delivered training for about 200 companies both locally and within the region. He has conducted regional training in countries such as China, India, Thailand, Hong Kong and Malaysia. These include organizations such as Singtel, Shell, Jones Lang Lasalle, Nokia, Baker Hughes, Mitsubishi Corp, Housing & Development Board, URA, and Sun Microsystems.

His dynamism and practical approach to training has seen positive and encouraging feedback from past trainees and students. Matthew is also a strong proponent in the development and understanding of the role that human behavioural science has to play in personal and organisational development.

Matthew has attained the TOEFL certification through the British Council and also teaches English as a foreign language.

Who Should Attend

Middle managers, executives, support, sales, customer service and administrative staff, business professionals and anyone who seeks to enhance their personal and interpersonal effectiveness.

Course Details

Date:

2 to 3 November 2009

Time:

9:00am to 5:00pm

Venue:

NTU@one-north campus, Executive Centre

Closing Date:

19 October 2009

Fee:

Standard: SGD$590 Alumni: SGD$472 Group (3 & Above): SGD$531

Registration fees inclusive of:

Course materials
Light refreshments
Lunch
Complimentary parking (1 entry/day) - applicable at NTU@one-north campus only.
Prevailing GST

Online Registration

>> CLICK HERE to Register Online

Methods of Payment

1. Credit Card (Visa and Mastercard only)

2. Cheque made payable to Nanyang Technological University

3. Invoice to Company (for Company Sponsored Participants)

4. E-invoice (for Government Organizations)

Cancellation & Refund Policy

Written notification to cce@ntu.edu.sg or fax: (+65) 6774 2911 at least 10 days before course commencement	No cancellation charges (Full refund)
Written notification within 4 – 9 days before course commencement	50% of course fees (50% refund)
Written notification within 3 days before course commencement	100% of course fees (No refund)